Internet and Utilities Options
WSU Apartment Internet and Utilities Options
Internet service has been installed in all WSU owned apartment complexes. What type of service you have depends upon which complex you live in.
Chief Joseph Building A, Chinook, Columbia, Kamiak, Steptoe, Terrace and Valley Crest are served by Cable Internet Service provided through Apogee.
For help connecting to the Internet, please call 866-615-8674 or 866-440-2003 to report a problem. Be sure to get the trouble ticket number if the Apogee Help Desk cannot assist you so you may reference your call if additional assistance is necessary. If Apogee cannot assist you over the phone, they will notify WSU and depending on the nature of the problem with the Apartment Residential Technology Assistant (RTA) or Housing Maintenance Media Engineer will contact you to render assistance within 24-48 hours.
If you get a service not available message, please call Housing Maintenance Services at 509-335-1541 and request a check on your apartment's line. Our technician will, in most cases, be able to correct the problem.