WSU Apartment Internet and Utilities Options

ELECTRICITY – You must have an active Avista account for your apartment upon move-in. (With the exception of Chief Joseph and ValleyCrest complexes where electricity is included) If you do not have one set up you will need to contact Avista at 1-800-227-9187 or and open an account immediately. ALL occupants of the apartment need to be on the account. If you do not have a social security number please have your passport number available for identity verification.

TELEVISION – Streaming TV access is provided by WSU. For channel listings and more information please go to

INTERNETFor issues in any campus apartment with Internet or streaming TV please enter a Service Request at from your computer or mobile device. Simply log in with your WSU Network ID and fill out the form and your Residential Technology Assistant will get back to you within 24 hours.

View the Network Service Agreement