Housing Essentials

Housing Essentials

Housing and Dining Services assists with your Housing and Dining account and questions concerning your housing contract. Visit us 24 hours a day online, during office hours, by telephone, or in person at the Streit-Perham Administrative Suite. We are happy to help you!

Financial Information Release

As a parent of a first time student, you may have previously been given access to your student’s records without needing Third Party Access (TPA) from your student.  Under FERPA guidelinesOpens new window starting August 24th, the first day of classes, TPA will be required before  Housing & Dining Financial Services is able to share any detailed information regarding your student’s account. TPA is granted by students accessing their my.wsu.edu account and going to >Main Menu> Self Service> Third Party Access. Watch step by step video instructions for TPA.  Although many students simply share their access with parents, please note that without TPA detailed financial information cannot be shared or discussed without the student present.

Work Order and Inventory Review How-To
Rental Release Form

Please be advised that the Buckley Amendment does not allow us to give any information on your WSU Housing and Dining account without a written release from you. If you do not have a written release on file, it may hold up approval with future landlords or mortgage lenders. If you would like to authorize us to release your rental dates to a specific landlord or mortgage lender, you may make your request here.Opens new window

Frequently Asked Questions
Financial Questions
Where can I find my Housing and Dining Balance?

Login to myWSUOpens new window to see balances, transactions and payments made.

Rental Release Form

Please be advised that the Buckley Amendment does not allow us to give any information on your WSU Housing and Dining account without a written release from you. If you do not have a written release on file, it may hold up approval with future landlords or mortgage lenders. If you would like to authorize us to release your rental dates to a specific landlord or mortgage lender, you may make your request here.Opens new window

How much does Housing and Dining cost?

View Residence Hall and Apartment Rates to obtain room and board prices by semester or to see how much your next payment will be.

When do I need to pay?

To check due dates and payment amounts, view the Payment Schedules

How do I know if I have money left to spend?

To see the dollars remaining on your Cougar CASH or Residence Dining Account, you can view your Cougar CASH or RDA accountOpens new window. These balances are also available at the cash register each time you use your card around campus.

I'm getting low on funds, what should I do?

You may Opens new windowadd money to your Residence Dining Account (RDA) or Cougar CASH account by going to the CougarCard website. RDA Dollars can be used by residents at all food service locations around campus. Cougar CASH is for other purchases made on campus or at select locations in the Pullman community.

Should we get Personal Property Insurance?

Yes, unless you are certain your homeowner's policy covers it.  We recommend Haylor, Freyer, & Coon, Inc, a company with which we have recently contracted. For more information about the coverage that's available to your child, please visit  www.haylor.com/pp Opens new window , call (Haylor, Freyer, & Coon, Inc), at 866-535-0456 or visit student@haylor.comOpens new window and they will be happy to answer any questions that you have and help you enroll. 

What is an E-check or Electronic check?

An Electronic check or E-check, can be used on-line instead of a Credit Card payment type. You will need your 9 digit Bank Routing number and up to 17 digit Bank Account number that is printed on the bottom of your personal checks. DO NOT include Check Number as part of the account number.

This form of payment has no fees associated. Credit Card payments are subject to a 2.5% fee per transaction.

How much is the return check or E-check fee?

Checks or E-checks, returned for non-payment, will be subject to a $30.00 non-sufficient fund fee. In addition this could prevent release of transcripts and registration of classes.

How much is room and board per semester?

This depends on what type of room plan you have as well as the type of meal plan. Follow the links on our Residence Hall Rates Opens new window page. Find your room and meal plan and see the yearly prices as well as the prices by semester.

What box do I check if I plan on paying the remainder of the $400 first payment later?
This only applies if you are a returning resident. From wsu.edu/paymentOpens new window use Housing & Dining Application Payment, click on Residence Hall $200 box. This will charge your credit card $200 once you click on the submit button. You have until June 1st to make this part of your first payment.
What types of payment does WSU accept?

Housing & Dining accepts Checks, Electronic/E-checks, Cash, VISA, MasterCard, Discover and American Express Credit Cards. A 2.5% convenience fee will be added to each credit/debit card transaction.

Credit Card and Electronic payments are processed on-line at wsu.edu/payment.

Where do I go to pay my housing, dining and/or tuition?

You can pay online at the WSU Online Payment Page. We accept American Express, Discover, MasterCard, or Visa. A 2.5% convenience fee will be assessed on each credit/debit card transaction. If you choose Electronic Check, no convenience fee will be assessed. Additionally, you can pay by cash or check at the cashier locations in Streit/Perham or French Administration. When paying by check via mail, be sure and include your WSU student ID number and mail it to:

  • WSU Housing and Dining Financial Services
  • PO Box 641722
  • Pullman, WA 99164-1722
Can I prepay my housing & dining bill?

Yes. Payments can be made on-line for Housing and Dining 24 hours per day, seven days a week. Go to housing.wsu.edu and select "Pay Online," OR select the "Pay Now" button at myWSU after logging in. We accept MasterCard, Discover, American Express or echecks as online payments. Payments can be made on behalf of your student if you have their WSU ID number.

Payment may also be made in person by cash or check at:

The Housing and Dining Financial Services office in the Streit/Perham building across from Beasley Performing Arts Center. We are open Monday - Friday from 8am-5pm.

The Cashiers' Windows at room 342 of the French Administration Building (and please specify that your payment is for Housing)

Checks payable to "WSU Housing and Dining" can be mailed to:

  • WSU Housing and Dining Financial Services
  • PO Box 641722
  • Pullman, WA 99164-1722


Please write your WSU ID number on the check.

Can I spread out my housing and dining payments?

Follow the links from housing.wsu.edu. Select Finances, Rate Estimator to find your payment schedule and you will see that there are monthly payment dates. Find your applicable room plan and dining level and you will be able to see when you owe your monthly payments as well as the amount due. If you need a different payment plan, contact us at the Housing and Dining Financial Services office, 509/335-8625, and we will try to create a plan that works for you.

Is there a cancellation fee to leave the residence halls?

Yes, if you leave during the academic year, termination fees apply. Exceptions are noted in the Housing & Dining Financial contract. Go to your online application www.livingat.wsu.edu/reshallOpens new window to terminate your contract prior to checking out. Please keep in mind if you are a Freshman you must go through the Freshman Live in Rule waiver process before terminating your contract.

Housing Application and Assigment Questions
What if I have a medical need that affects where I can live?

Please contact the Access Center by calling 335-3417, indicating what your special needs will be so that appropriate arrangements can be made for you. The Access Center will inform Housing Services about your accommodation needs and we will work together to find the best fit for you.

How do I get into Community/Duncan Dunn, Global Scholars, Northside, Olympia Avenue, or Honors Hall next year?

Apply by marking them as your top choices on the housing application just like you would any other hall. Please keep in mind, however, that as many as 2500 students mark all these halls as their first choice halls, and there are only 750 spaces. For Honors Hall, space will be very limited for the upcoming year, but like any other hall it will be first come, first serve.

What happens if my roommate cancels or moves after I move into the halls?

Assuming we do not have students on hall waiting lists or in temporary housing assignments, you will receive a notice giving you the option to buy out your room as a single/double at a higher rate, or find a roommate, either to move in with you or with which to move in. Or you can just wait for us to assign you a new roommate, which may or may not happen with a lot of notice. Residents choosing this option must leave their belongings on one half of the room in case a hall or room transfer does need to occur without our staff being able to contact you in advance.

I just got here and need a place to live. Help!

Students may come by the Housing Reservations office Monday through Friday, 8am to 5pm. We are opposite Beasley Coliseum on the second floor of the Streit/Perham Administrative Suite. We will always have a place in the residence halls where you can live.

How many credit hours must I be taking to live in the halls?

You must be an enrolled Washington State University student taking any amount of credit hours. There is no specific hour requirement.

Is there any housing specifically for graduate students?

No, but McEachern Hall has traditionally been a place graduate students live when they stay in a residence hall. However, other programs in various halls may appeal to graduate students as well; so check out other hall programs of interest. Also, graduate students can live in our family apartments in studios and 1-bedroom apartments, if available. Contact Housing Reservations at housing@wsu.edu or 509/335-4577 for more information.

Do you have disabled accessible rooms in the residence halls and apartments?

Yes. We have both wheelchair accessible and hearing-impaired accessible rooms and apartments in a variety of locations in the halls and apartments. Please contact our Reservations office at housing@wsu.eduOpens new window or call 509/335-4577 for more information.

Who is required to live on-campus?

As per policies and regulations governing Washington State University students, all single undergraduate freshmen under 20 years of age are required to live in organized living groups which are officially recognized by the University (residence halls, fraternities, and sororities) for one academic year.

For more information regarding exemptions, contact Residence Life at 509/335-1227.

Now that I am living in a hall, I want to move to a different hall. How do I make that change?

See your Residential Education Director, or the Residential Education Director where you wish to move, who will look online to see if the hall where you want to live has space. If it does, you will complete a hall transfer card and set a date by which you will move to your new hall. If the hall where you wish to live does not have space, your Residential Education Director can place you on a waiting list and they will call you when space is available.

How can I connect with the GLBT and Allies community in my residence hall?

Gay, Lesbian, Bisexual, Transgender and Ally Residents, Residence hall staff seek to promote an environment that is safe and inclusive for people of all backgrounds and opinions. If you are feeling isolated or targeted while living in the hall, please contact a Resident Assistant or the Residential Education Director for your hall (/about-housing/staff/) immediately. If you are an incoming student who is signing your housing contract and you would like to learn more about the GLBTQ community in the halls, our Central Staff in the Residence Life office would be happy to talk with you. They are Safe Zone trained and have a commitment to meet the needs of all students.

For more information about the GLBTQ and Allies community at WSU connect with the Gender Identity/Expression Sexual Orientation Resource Center by visiting the website at thecenter.wsu.eduOpens new window .

Can I move into the halls before the contract begins?

Only if you have a reason which requires you to be here, and even then only in temporary housing; i.e. reasons such as participation on an athletic team, helping with check-in, Bridge, etc. The hall staff are still in training before the contract begins and the desks are not open.

In the Spring, you may move in early if your space is available.

What is the best hall? What hall should I choose?

No one can really answer that because there are so many factors involved in making your choice.

However, go here to read more about each hall on our website.

I'm a freshman and do not want to live in the residence halls. What are my options?
You will need to complete a freshman waiver through Student Affairs by contacting Residence Life in the Streit/Perham Administrative Suite. Read our Freshman Live-in Rule page for more information.
How do I check out of the halls?

First, you have to complete the online termination process in your housing contract and receive approval to terminate your contract, then go to the front desk, turn in your keys, and sign the room inventory agreement. You should also note where you are moving, but you must go to the web to change your address with the University. You can change your address through the myWSU portal.

When do the halls open?

In the Fall, the halls open at 10am on Saturday one week before classes begin.

In the Spring, the halls open at 10am on the Wednesday before classes begin.

When are housing and dining applications available?

For students returning to live in the halls next year, housing and dining applications are available beginning in early October online.

For students new to the halls, housing and dining applications are also available beginning in early October online to students who have confirmed admission to Washington State University. Students confirming admission to Washington State University after this time will be able to apply online as soon as Admissions notifies Housing and Dining of said confirmation.

In either case, the application may be found on the Housing Website.

I haven't been offered admission to WSU yet. Can I get housing information mailed to me?

No, the housing application is only available to those students who have confirmed admission. We will not accept contracts for students who have not been confirmed admission. Occasionally, a prospective student who has not yet been offered admission will be allowed to apply for housing, which does not constitute admission to WSU.

We do not have a housing packet for students interested in housing.

Can I sign up for a Microfridge or refrigerator before I arrive in the fall?

If you are a returning resident, yes.

If you are a new resident, you may not sign up in advance. You may request that your name be placed on the waiting list at the time you check into your hall. Microfridges and refrigerators are then assigned on a fridge-available basis. If you do not receive one immediately, do not despair! Virtually every floor in the residence halls has a microwave that the government has purchased. We rent small refrigerators, and of course you can easily buy these at any appliance store. So, while some residents enjoy the convenience of Microfridges in their rooms, those that do not only need walk a few feet down the hall, or down a flight of stairs, to use a nearby microwave.

Orton and Rogers have Microfridges that comes with the rooms, and McEachern has a small fridge. Honors suites have microwaves that come as part of the suite. Community/Duncan Dunn, Global Scholars Hall, Northside, and  Olympia Avenue allow one microwave per room.

Can I apply over the web?

Yes. In fact, you can only apply over the web as we no longer have paper applications. You will need a network ID from WSU. Once you have this, click on Apply at the top of any page.

Once you have been offered admission to WSU, you will receive information on how to create your own Network ID. If you already have one and have forgotten your password, or if you need help in creating your Network ID, you can call the Information Technology (IT) Help desk at 509/335-HELP or you can go to the IT website at: www.it.wsu.eduOpens new window

What if I don't like my assignment?

There really may not be anything we can do. If you applied late or asked for a highly requested hall, and no space is available, we cannot create space that doesn't exist. However, feel free to call 509/335-4577, or e-mail us at housing@wsu.edu, to tell us what your concerns are. We might have cancellations that would allow us to re-assign you. Please note, however, that changing your assignment after the fact affects the person with whom you were assigned as well as the person who is now your roommate; any changes made in roommate assignments will be noted when you log in to your housing contract. In addition, changing your assignment may affect the Freshmen Focus classes to which you were assigned.

Our best recommendation is to wait until you arrive at school in the fall and get on a waiting list to move to another hall. One thing that is true over time is that people think they will not be happy where they have been assigned, only to find out that their roommate becomes a lifelong friend, as do the people assigned on their same floor. We ask that you make sure you don't miss out on those friendships by assuming the worst of your assignment.

And, no one is ever as good or bad in real life as they seem on Facebook.

Where do I live while going through Sorority or Fraternity Recruitment? What if I decide not to pledge?

Women live in their assigned hall while going through Recruitment.

Men who have Summer Signed will move into their fraternity; men who have not Summer Signed by July 15th will stay in the residence halls for at least the entire Fall semester.

When do the halls close?

All WSU residence halls are open during breaks. All students not returning to the residence halls for Fall semester must have checked out properly by 10am on the Saturday after finals or be faced with charges for Spring semester. Cancellation fees may apply as the residence hall contract is for the academic year.

In the Spring, the halls close at 5pm on the Saturday immediately following finals.

How do I cancel my contract?

You must complete the online cancellation/termination process via your application. Various fees will apply depending on when you notify us that you wish to cancel/terminate your contract, so do not delay once you have decided. For more information, read our information on contract cancellation.

Do I need to sign up for a space in the residence halls if I am going through Sorority or Fraternity Recruitment?

If you are freshman male and Summer Sign by July 15th, no. If you are a freshman male and apply for fraternity recruitment, you will need to sign up for a residence hall space and stay in the residence halls until at least the end of Fall semester. If you are a non-freshman male, you can choose not to have a residence hall contract and only apply for fraternity recruitment.

If you are a freshman female, you should sign up for a space in the residence halls because the sorority houses do not have enough space to house all new members. Non-freshmen women do not need to sign up for a residence hall space, but there is no guarantee of moving into a sorority.

When will I know where I will be living?

If you are a returning resident, you know when you re-apply. If you are new to WSU housing, you will know about 10 days after we run our assignment program. We typically assign everyone for whom we have applications, in early June. You should be able to view your assignment online soon after this.

If you apply after early June, we hand assign you to your most preferred available space and you will be able to see your assignment on our web site soon after.

How and where can I get a single room?

If you are a returning resident you will know about single room availability when you sign up to return. If you are a new student, tell us on your housing application. If you want to receive a single after you arrive, see your Residential Education Director and sign up on a waiting list. The Residential Education Directors have access to an online waiting list, so you can sign up in another building besides the one in which you live.

How does Housing and Dining decide who gets what hall and room?

Students returning to the halls for the next year get to select their rooms based on priority and current assignments. This process occurs 2 weeks before Spring Break.

Students new to the halls are assigned space in halls for which they are eligible based on the date of confirmation and date of the housing application during our assignment process in early June. After these processes are run, your preferred space in the halls may have already been taken. After early June, we hand assign as we receive applications.

What is the housing and dining application deadline?

For students new to the halls, there is no deadline, unless you have an interest in a specific Freshmen Focus group, for which CACD assigns classes prior to each ALIVE session.

We will take your application anytime and we will find you a space in the halls somewhere. However, we run our first mass assignment process in early June, so any applications received after this will not be eligible for this first run when most of the spaces are taken.

For returning residents, the deadline is June 1st to pay the remaining part of your first payment of $400, unless you have financial aid; after June 1st we will void your assignment, but returning residents that completed an online application still have to submit an online cancellation via our web site in order to avoid cancellation fees.  No space is saved for returning residents unless you reapply, and if you reapply late in Spring semester, your preferred room may already be taken.

How do I get the roommate of my choice?

On the housing application, enter the ID# of your preferred roommate, as indicated. Our roommate matching program will match roommates based on your preference unless you do not enter the correct ID# or do not have both applications in our office at the time we run the matching program.  We also have a roommate finder program you can see in your application when you log in.

If you decide on a roommate preference after you submit your housing application but before you have been assigned to a space, you may log back into your application and add your new roommate preference to your application. If we have not already run our assignment program, your roommate preference, if mutually agreed upon, will be honored.

If you decide on a roommate preference after you receive an assignment, feel free to contact Housing Services by e-mail at housing@wsu.edu and we will add this to your application. After our assignment matching process has been run, changing roommate preferences and getting a different roommate will likely involve your agreeing to move to a different hall where an empty room exists.

What is the deadline to submit the residence hall application?

There is no deadline to submit the application, but the sooner you apply the better priority you will have.

How do I edit my residence hall application after it has already been submitted?

To make changes to your application, you will need to go to http://housing.wsu.edu and click "apply" and then "residence halls + the correct year" on the right side.  Log into your contract and then click the button labeled "enter contract".  There you will see the information you submitted when you applied.  You can click on each section heading to jump to that specific part of the application and edit it.  You retain the same priority date even after making changes.  Please note that the application runs better on a laptop or desktop as opposed to a phone or tablet platform.  If you need additional assistance please let us know.

Can I defer the $150 security deposit?

The $150 security deposit is not deferrable and is required to be paid in order to submit the application.

General Housing Policies
I'm 21. Can I drink in my room?

Yes, unless you live in a designated substance-free theme community.

Who is not eligible for a Housing contract?

Residents with poor credit history may not be eligible for university housing. WSU Housing and Dining Financial Services reserves the right to deny future housing assignments to a resident with a history of more than one delinquency letter, or more than one notice to vacate, or cleaning or damage charges in excess of $200, or other factors that are indicative of poor credit history. Additionally, individuals with documented behavioral concerns that impact community may also be ineligible for housing.

What do I need to do to move out of the hall as a freshman?

You need to get a freshman waiver through Student Affairs. Stop by the Residence Life office in Streit/Perham to get more information, or look on the web at Freshman Waiver.  If approved, you also need to complete the online termination process to receive approval to move out of the halls. Failure to do so in advance will result in continuing occupancy charges to your account. Go here for more information: contract cancellation fees

Can my parents call and receive my WSU account information?

Federal regulations allow WSU to speak only to the student about their account unless the student has given written permission for us to speak with their designee. To provide the authorization required, please log in to your myWSU account and select Share my Info.

Is marijuana allowed in the residence halls?

No. Despite Washington's medical marijuana law found in RCW 69.51A and the passage of Initiative 502, the manufacture, distribution, and possession of marijuana continues to be illegal under federal law pursuant to the Controlled Substances Act and the Drug Free Schools and Community Act. Consequently, the use, possession, manufacture, or distribution of marijuana continues to be a violation of the WSU Standards of Conduct for WSU Students under WAC 504-26-211.

Residence Life
What kinds of issues will my paraprofessional refer to other support services on campus?

Paraprofessionals will assist you with all issues either formally or informally. These leaders are trained to know how to deal with many situations and how to refer students to the appropriate people such as counseling professionals, Multicultural Student Services coordinators, Center for Advising and Career Development, pastors or clergy at the K-house (common ministries), or the director of Gender Identity/Expression and Sexual Orientation Resource Center, etc.

What are some common programs that my paraprofessional will put on?
  • Movie nights
  • Game nights
  • Dances
  • Multicultural events
  • Cultural food nights
  • Alcohol and other drug education programs
  • GI/ESORC (sexual orientation) programs
  • Community service projects
What do paraprofessionals do?

Paraprofessionals are responsible for a number of things. On the floor, they make the floor and hall a home, they implement social and educational programs to enrich the residents' college experience, and they assist with roommate conflict. Within the hall, they keep themselves and residents accountable to Residence Hall and University policies and work with other staff members to ensure a safe and healthy living environment.

What types of training do paraprofessionals go through in preparation for opening?

In order to be the most equipped and effective mentors, paraprofessionals go through an extensive amount of training in August and in January. This training includes communication skills, community building, administrative tasks, student development, programming, conflict management, and crisis response. RAs also complete an intense simulation module in order to learn how to appropriately respond to the many obstacles and challenges college students face daily.

Why would someone want to be a paraprofessional?

Students want to become paraprofessionals because they have the ability to touch peoples' lives and help make others college experiences incredible! Being a paraprofessional is one of the most challenging and rewarding experiences a college student can have. There is no other job that prepares students to become both administratively sound and well versed in people skills. It is a position that allows the paraprofessional to personally enhance both the lives of those they serve and their own. The paraprofessional, throughout any given year, develops positive relationships with both staff and residents that last a lifetime.

What kinds of issues or problems can my paraprofessional deal with?

Paraprofessionals are trained to assist with many issues and problems. If they cannot assist you, they know who can and can give you that information and in most cases take you there, all you need to do is ask! Some specific issues paraprofessionals can help you with are:

  • Homesickness
  • Academics
  • Finding classes and on-campus departments
  • Roommate conflict
  • Where to go for various needs (medical, personal, financial, academic, etc.)
  • Developing new friendships

What is the role of education in the Residence Halls?

Education is the key ingredient in the pursuit of higher learning. you will find this key value prominent in the residence halls. The Residence Life staff is passionate and dedicated to the growth and development of residents both inside and outside the classroom. The main focus of their jobs is to assist students in a well-rounded education. In the halls, we support student coursework through study tables and First Year Focus, where many students in the same hall are enrolled in two classes together. Also in the halls, we cultivate knowledge that is necessary for success outside the classroom including life skills, interpersonal skills, and self-discovery.

What is an R.E.D. (Residential Education Director)?

Residential Education Directors are informally known as hall directors. The RED is a full time professional who lives in the hall with residents. These staff members directly supervise the paraprofessionals and are responsible for the safety and residential success of the students and paraprofessionals. These men and women advise the hall governments, maintain hall budgets with the government treasurer, train staff members, and assist students with most of their needs to be a successful student. Additionally, they partner with custodial staff and maintenance professionals with regard to building upkeep.

What is a paraprofessional, a.k.a. RA, Sponsor, etc.?

A paraprofessional is a student mentor for residents in the Residence Hall. Paraprofessionals live on each floor or every other floor to help students be successful in their transition both academically and personally. Paraprofessionals are resources, guides, and community-builders. These students have several specific titles at WSU depending on their job descriptions. Titles include Resident Advisor (RA) and Sponsor, which is a Stimson Hall paraprofessional.

How can a student become a paraprofessional?

For more information on the timeline and process for becoming a paraprofessional, visit the paraprofessional employment page

I sent mail to my son/daughter using the old room and/or hall address. Will they still receive their mail?

Yes. It will take a little longer, but Mailing Services (the department that delivers mail at WSU), will research where your son or daughter is living in the halls and deliver the mail to them.

Residence Hall Common Questions
Can a computer monitor fit on the desk?

Yes.

Do the rooms come with chairs?

Yes.

Should I bring a surge protector?

Yes. These are not provided by WSU. Although power surges in the halls are not anymore likely than at your home, you just never know.

Can I have a server in my room?

No. The WSU network is not configured for this volume of traffic.

How many computer hookups are there?

For most of our halls we have one computer port "per pillow." If your room is a double room, there will be two ports; if the room is a designed single, there will be one port. Community/Duncan Dunn, Global Scholars, Northside, and Olympia Avenue are exceptions; in Global Scholars, Northside and Olympia there are three, and in Community/Duncan Dunn there are two, ports "per pillow".

Does WSU provide Ethernet cords and TV cables?

The standard length of Ethernet cable in use on campus is about 9 feet in length. Without knowing exactly how you might want to organize your room it is difficult to make a specific recommendation for the length of an Ethernet cable. To be safe, you may want to purchase a 15 foot cable to make sure it is long enough to accommodate a variety of room configurations. T.V. cords can be checked out from your Custodian and must be returned when you checkout of your hall.

What size sheets should I buy for my bed?

The extra long beds are 36" by 80" with deep pockets.

What is my son/daughter's address?

To get a letter to your son or daughter, the following works because all USPS mail goes through WSU Mailing Services:

  • Student's name
  • Room number and Hall name
    PO Box 1700
  • Pullman, WA 99163-1700

All campus buildings have a physical address. Should you need the physical address to send UPS, Fed-Ex, or other items, please review the information page for the specific residence hall or apartment. Each page lists the physical address. Please note that academic and administrative buildings in Pullman, WA use zip code 99164 while the on-campus residence halls and apartments will have a zip code of 99163.

Where can I park my car?

Students living in residence halls who choose to bring a car to campus purchase Crimson, Gray, or Blue parking permits. Crimson permit purchase eligibility is based on past engagement in the residence halls and in the WSU community as measured  by the priority points form. Returning students who are interested in a Crimson permit should indicate their interest in their on-line housing contract and fill out their priority point form prior to July 20, 2015. New students and students who are unable to purchase a pass during priority sales can purchase Crimson passes beginning on August 5, 2015. Gray permits are limited in quantity and are sold on a first come, first served basis through Transportation Services.

Can I paint my room?

No. You can personalize your floor by painting a canvas in the hallway after receiving approval from Housing Services.

Can I bring my own microwave?

No, except in Community/Duncan Dunn, Global Scholars, Northside, and Olympia Avenue where the electrical capacity is sufficient to allow 1 microwave per resident room. In Honors Hall, microwaves come as part of the suite. In Orton and Rogers, the rooms come with Microfridges and in McEachern the rooms come with a frig. In the other halls, two or more rooms run off the same circuit breaker, so when a microwave runs in your room it can blow the breaker in the next room. Since microwaves use so much electricity, we do not allow personal microwaves in residence hall rooms. We do allow you to rent Microfridges for $100 per year. Returning residents have priority; incoming students may sign up upon arrival through their hall custodial staff on a first come, first serve basis.

Can I sign up for a Microfridge or refrigerator before I arrive in the fall?

If you are a returning resident, yes. If you are a new resident, you may not sign up in advance. You may request that your name be placed on the waiting list at the time you check into your hall. Microfridges and refrigerators are then assigned on a fridge-available basis. If you do not receive one immediately, do not despair! Virtually every floor in the residence halls has a microwave that the government has purchased. We rent small refrigerators, and of course you can easily buy these at any appliance store. So, while some residents enjoy the convenience of Microfridges in their rooms, those that do not only need walk a few feet down the hall, or down a flight of stairs, to use a nearby microwave. Orton and Rogers have Microfridges that comes with the rooms, and McEachern has a small frig. Honors suites have microwaves that come as part of the suite. Community/Duncan Dunn, Northside, and  Olympia Avenue allow one microwave per room.

Will my room have wireless access?

Yes.

What is the WSU Student Information System portal?

The WSU Student Information System portal serves as the entryway for employees and students to access the information they need. You can add funds to your CougarCard, check your WSU account, add and drop classes, view your pay and benefits information, and much more, all with a single sign-in to the WSU Student Information System portal. The web address appears below: portal.wsu.eduOpens new window .

What are the computer requirements to use the digital data lines, and use the WSU network, from my room?

The system requirements can be found at http://infotech.wsu.edu/helpdesk/Students/. After that, if you have met the minimum requirements all you have to do is turn your computer on and open up a web browser, go through self-certification and reboot.

How do I cancel my contract?

You must complete the online cancellation/termination process via your application. Various fees will apply depending on when you notify us that you wish to cancel/terminate your contract, so do not delay once you have decided. For more information, click on this link:   Cancellation/Termination Information

How do I add money to my dining account?

For immediate service you can go online to dining.wsu.edu/addraOpens new window or go to one of the kiosks located near the entrance of each dining café.

Miscellaneous Common Questions
What do I need to do with my computer to access the Ethernet?

The system requirements can be found at the ResNet Minimum Computer Requirements PageOpens new window .
 
After that, if you have met the minimum requirements all you have to do is turn your computer on and open up a web browser, go through self-certification and reboot.

I sent mail to my son/daughter using the old room and/or hall address. Will they still receive their mail?

Yes. It will take a little longer, but Mailing Services (the department that delivers mail at WSU), will research where your son or daughter is living in the halls and deliver the mail to them.

What is my son/daughter's address?

To get a letter to your son or daughter, the following works because all USPS mail goes through WSU Mailing Services:

  • Student's name
  • Room number and Hall name
    PO Box 1700
  • Pullman, WA 99163-1700

All campus buildings have a physical address. Should you need the physical address to send UPS, Fed-Ex, or other items, please review the information page for the specific residence hall or apartment. Each page lists the physical address. Please note that academic and administrative buildings in Pullman, WA use zip code 99164 while the on-campus residence halls and apartments will have a zip code of 99163.

How large can my microfridge be?

Please view the contracts and policies page to learn about our Microfridge policy.

Is there any storage space in the halls?

Yes, although this varies widely by hall based on the original design of the hall. You may find it best not to assume you can store much of anything besides a few boxes over the summer. However, for more specific hall information, go to housing.wsu.edu/reshall/ and tour the residence halls. Each hall has a FAQ that answers this question more specifically for that hall.

Can my parents call and receive my WSU account information?

Federal regulations allow us to speak only to the student about their account unless the student has given written permission for us to speak with their designee. To provide the authorization required, go to my.WSU.edu and select Share my Info.

Dining FAQs
Where can I learn more about my dining options?

Visit our Dining Services siteOpens new window .  For the answers to specific questions, please review the Dining FAQs.

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