Housing and Residence Life

FAQs

  • Something broke in my apartment! Who do I contact?

    For Maintenance, problems or concerns should be directed to Housing Maintenance at 509-335-1541.

  • Can I have a Pet in my apartment?

    No animals, birds, or reptiles may be kept, fed, or allowed to visit on or about the premises. If a pet is found in your apartment, your apartment will be notified and fined $100. A second infraction will result in eviction.

    Pets are ONLY allowed to stay in Steptoe – Pet Friendly units upon submitting the proper paperwork and paying the appropriate fees. For more information about our Pet Policy in the Steptoe - Pet Friendly units, click here (link to policy) or email housing.apartments@wsu.edu.

  • Can I have an Emotional Support Animal (ESA) in my apartment?

    Yes, all residents may have an Emotional Support Animal in ANY on-campus apartment as long as they are approved with the Access Center. For more information, contact the Access Center at (509)-335-3417.

  • When do I return my keys for my on-campus apartment?

    When your contract has ended and you are completely moved out of your apartment.

  • When I move out, where do I return my keys?

    You may return your keys to the drop box outside of the Streit-Perham Building or to the Housing Reservations Office located in the Streit-Perham Building. We are open Monday through Friday 8:00AM – 5:00PM

  • When I move out, where do I return my parking permit?

    You may return your parking permit to WSU Transportation Services. For more information contact, (509)-335-7725.

  • How do I cancel or terminate my contract?

    In order to cancel or terminate your contract, go to www.housing.wsu.edu and login into your account. Once you have logged in you may enter into your contract. Scroll down to the bottom and click on terminate contract and follow the steps provided to you from there.

  • What does it mean when I cancel my contract?

    When you cancel your contract, you are ending your contract prior to the start date and move in.

  • What does it mean when I terminate my contract?

    When you terminate your contract, you are moving out and ending your contract after the contract start date.

  • How much does an on campus apartment cost?

    You can find this information on our online rate estimator.

  • I am having roommate issues, who do I talk to?

    Your apartment coordinator is a great resource to use when any roommate conflict arises.

  • My neighbors are being disruptive, who do I talk to?

    Your apartment coordinator is a great resource to use when any neighbor conflict arises.

  • Where is my mailbox located?

    Mailboxes are located in each complex at the following locations.   

                                                                                      

    Kamiak – Located in street side of F building


    Steptoe – Located near B, F and R buildings

     

    Terrace – Located near end of 200 and 500 buildings

     

    Valley Crest – Located near end of A building

                        

    Yakama – Located in front of A & H and in front of laundry rooms in E & L

  • Where is my laundry room located?

    Coin operated laundry facilities are available in your complex. Washers & dryers are not allowed in individual apartments except Yakama if hookups are provided.

     

    Kamiak – Located in the center of A, B, D, F, G, I, K & L buildings

     

    Steptoe – Located in the center of B, F & R buildings       

        

    Terrace – Located at the end of 100, 200, 300, 400, 500, & 600 buildings

     

    Valley Crest – At the end of A & C buildings         

                        

    Yakama – Located at the end of L building

  • Where is my storage area?

    Kamiak – Storage locker in or next to A, B, D, F, G, I, K & L laundry room

    Steptoe – Storage locker in B, F, L & R buildings         

    Terrace – Storage locker in or next to 100, 200, 300, 400, 500, & 600 laundry room   

    Valley Crest – Storage closet off of the dining room                    

    Yakama – Storage shed on the deck area of each unit (except studios)

  • Can I get a temporary parking permit?

    Yes! Temporary/Guest Permits (for less than 5 days) are available from your apartment coordinator or the Housing Reservations Office in Streit-Perham.

  • How long can visitors stay?

    Visitors can stay for five days total.

  • Can I have a grill or barbeque at my on-campus apartment?

    No grill or barbeque may be used on a deck or within 10 feet of an apartment building.  You may not store any type of propane tank within 10 feet of an apartment building.