Washington State University Department of Residence Life is now hiring Residential Technology Assistant (RTA) positions for the Residence Halls at Washington State University! RTAs assist Residence Hall patrons with technology issues ranging from configuring their devices for network access, using various educational technologies at WSU, selecting and utilizing mobile devices with the campus network, getting the most out of my.wsu (e.g. configuring proxies), Coug Prints, Mobile Printing, etc.

RTAs are expected to be accomplished at working and living within the WSU ResNet environment. RTAs must also have a working knowledge of the latest Windows operating systems. A working knowledge of Apple OS X is desirable. The successful RTA should be friendly, outgoing and have a strong desire to help others. The ability to provide good, comprehensive and friendly customer service is a requirement for this position. The terms of appointment for the 2017-2018 academic year can be found here.

Applications will be accepted for anticipated positions available for the academic year 2017-2018. A complete application will include:

• A cover letter and resume, addressing technology and customer services skills
• A complete RTA Community Leader Reference form (found here)

We are now accepting applications with interviews beginning after spring break in March, 2017. All materials must be received by the Department of Residence Life in the Arthur E. McCartan Administrative Suite (P.O. Box 641724, Pullman, WA 99164-1724) in Streit-Perham for position consideration. If you have any questions regarding this application or the selection process in general, please contact Brandon Brackett in the Department of Residence Life at (509) 335-1227 or by e-mail, brandon_brackett@wsu.edu